article thumbnail

Why CEOs Can’t Dance Redux

Rick Conlow

Consider GM as a case study. According to management studies, a key reason leaders derail is that they do not communicate well. According to Dr. Travis Bradberry, CEOs and other executives have the lowest emotional intelligence skills of all management levels. Customer loyalty generates sales growth and profit.

article thumbnail

7 Traits that Unlock the Powerful Presence of Servant Leaders

Rick Conlow

Their study’s methodology included a questionnaire and case studies. Leaders who are genuine not only act the part but also declare their values, ethics, and standards quite clearly. Furthermore, Daniel Goleman’s work with emotional intelligence suggests that a key competency is “people skills”.

eBook 144
article thumbnail

6 Traits that Unlock the Powerful Presence of Servant Leaders

Rick Conlow

Their study’s methodology included a questionnaire and case studies. Leaders who are genuine not only act the part but also declare their values, ethics and standards quite clearly. Furthermore, Daniel Goleman’s work with emotional intelligence suggests that a key competency is “ people skills”.