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What are interviewers from consulting firms really looking for?

Tom Spencer

So maybe you’ve gotten to the second round, maybe you’re still waiting to hear back, or maybe you’re hoping to interview again in the next recruitment cycle. Regardless of whichever bucket you fall into, it always helps to see things from the interviewers’ perspective. Here are the top three things they’re looking for: 1.

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Why Companies Are Creating Their Own Coworking Spaces

Harvard Business

A case in point is WeWork, the provider of coworking spaces, which has grown its enterprise customer base in the last year by 370%. But our research and reporting show this isn’t the case. We’ve separately toured and interviewed principals in more than a dozen corporate coworking spaces in the U.S.,

Company 32
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6 ways to renew (and stick to!) your CX vows

1 to 1

Step #1: Understand your current CX state Your brand needs to maintain and develop a deep understanding of your customers—their basic needs and unique expectations. Qualitative research methods—such as customer interviews, focus groups, and even ride-a-longs—can help collect insights directly from the customer.

Metrics 26
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Start Networking with People Outside Your Industry

Harvard Business

First, if your network has become too narrow, you limit your options in case of a career change, or a downturn in your company or industry. Dan, a senior professional I interviewed for my first book, Reinventing You , realized that he hadn’t invested enough in his own “bridging capital.”

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Getting the Most from an Online Customer Community

Harvard Business

In our new research , the result of interviews with more than 100 client-side practitioners from a variety of industries, we examine four of the best practices brands can follow to create the most impact with online communities. ” Don’t just recruit “fans” for your community. Measure the ROI.

ROI 28