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Digital Technologies Raise the Stakes in Customer Service

BCG

For companies, on the other hand, business has been made more complex by the need to manage many more channels and points of interaction—in-store, on the phone, online, e-mail, social media, and mobile apps, to name a few. Worse yet, they have difficulty defining the right metrics to measure success.

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8 Example Case Interview Questions

CaseInterview.com

While many of the sample case questions are from the McKinsey interview , they are equally applicable for Boston Consulting Group, Bain or any of the other top consulting firms. Check out our Privacy Policy below for details on how we protect and manage your submitted data. What should he do differently tomorrow?

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Top Consulting Firms

CaseInterview.com

What are the Top Consulting Firms? While it sometimes seems that everyone wants to get into the top 3 strategy consulting firms McKinsey, Boston Consulting Group (BCG), and Bain & Company (Bain), also known as MBB , it's worth noting that there are several other top consulting firms that can give a career a real boost.

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Help Your Team Achieve Work-Life Balance — Even When You Can’t

Harvard Business

It wasn’t until I moved to Paris in 1997 to become Finance Manager for Disney Consumer Products Europe, Middle East, and Africa that I experienced someone setting a non-negotiable boundary for herself. These advances will have also significantly increased the workload of more senior managers, keeping them working around the clock.