Remove Books Remove Process Improvement Remove Sales Remove Training
article thumbnail

Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.

article thumbnail

7 Employee Comments that Destroy a Team

Rick Conlow

The team leader did little upfront analysis or training. A few people were hurt, team cooperation suffered and so did sales. ” These are the naysayers who have every excuse in the book for why the goal cannot be achieved. After reviewing goals, ground rules and doing some training, we started. Guess what?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Top Eleven Things Employees Want From Their Leader

Rick Conlow

In a manufacturing company, we helped them set up process improvement teams in all areas of the business. In addition, on-going training is necessary to maintain current job skills, but even more importantly to add to them. We helped them design training, incentives, and team competitions. Have fun while working hard.

Training 109
article thumbnail

Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

For example, one of our clients wanted to increase sales results with existing customers. Through planning meetings, training, and coaching we ramped up the initiative. Management set a fifteen percent goal for improvement. You can learn and train yourself through individual initiative. Finally, see Rick’s newest book.

article thumbnail

How to Motivate Frontline Employees

Harvard Business

They wanted to improve revenue, cost, risk, and customer satisfaction all at the same time. They reached out to us because we wrote a book describing how these performance outcomes would be improved with an operating model that increases motivation.). This required four major changes: Reduce the economic and emotional pressure.

How To 34