Remove Blog Remove Emotional Intelligence Remove Industry Remove Training
article thumbnail

6 Current Trends in Project Management [2024]: What to Prepare for?

Epicflow

Emotional Intelligence Emotional intelligence involves the ability to understand and interpret one’s own emotions, express and control them as well as understand other people’s emotions and behavioral motives. In 2024 and beyond, we anticipate this trend to become more and more common. [6]

Trends 52
article thumbnail

Captive contact center vs. outsourcing: The most overlooked part of retail CX

1 to 1

In this blog post we’ll look at the pros and cons of a captive model versus outsourcing models and explore five ways that outsourcing contact centers can provide your company an ideal approach to improve CX, empower employees, accelerate digital transformation, and improve contact center operational KPIs. Tapping into expertise.

Retail 26
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2015 The Year of “Conscious” Business In Practice

Cheryl Cran

An overwhelming amount of conscious businesses can be found in the health food industry as well as the LOHAS (lifestyles of health and sustainability) market. A new technology that is being made available to corporations and has been around for over thirty years in the health industry is called Epstein Technologies.

article thumbnail

2015 The Year of “Conscious” Business In Practice

Cheryl Cran

An overwhelming amount of conscious businesses can be found in the health food industry as well as the LOHAS (lifestyles of health and sustainability) market. A new technology that is being made available to corporations and has been around for over thirty years in the health industry is called Epstein Technologies.

article thumbnail

2015 The Year of “Conscious” Business In Practice

Cheryl Cran

An overwhelming amount of conscious businesses can be found in the health food industry as well as the LOHAS (lifestyles of health and sustainability) market. A new technology that is being made available to corporations and has been around for over thirty years in the health industry is called Epstein Technologies.

article thumbnail

Interview with Pat Kramer CEO of BDO Canada On Future Of Work

Cheryl Cran

The other part of my philosophy is that leadership requires a balance of collaboration and emotional intelligence and effective decision making. As leaders we need to collaborate and understand our people and what they are about which is where emotional intelligence is a valuable tool.