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B2B Salespeople Need to Act More Like Travel Agents

Harvard Business

According to the travel and leisure marketing firm MMGY, the use of travel agents increased by 50% from 2014 to 2015. Related Video. See More Videos > See More Videos > Surely B2B purchasing hasn’t become that bad. The campaign has resulted in dramatic increases in marketing leads and sales.

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Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We Next month, Delta SkyMiles passengers will enjoy another free perk: in-flight access to Paramount+, the premium video streaming service. We define our business as an experience business. Who we are is about the experience.”

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