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6 ways to renew (and stick to!) your CX vows

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Qualitative research methods—such as customer interviews, focus groups, and even ride-a-longs—can help collect insights directly from the customer. It should embody your brand values and provide a shining example of what exceptional customer experiences should look like in your organization. The post 6 ways to renew (and stick to!)

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Creating Global Digital Empires®

Chad Barr

Increasingly, there are shared audio interviews and valuable episodes distributed through podcasts and webinars, published books, diagrams and infographics known as my Transformation Visuals™, that craft a series of videos, and create live and online courses. To clarify this concept, let me share an example with you.

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