Harvard Business

OCTOBER 23, 2017

Data science is becoming a reality for change management, and although it may not have arrived yet, it is time for organizations to get ready. The companies best positioned to change in the next decade will be the ones that set themselves up well now, by collecting the right kind of data and investing in their analytics capacity.

Change Management 28

Change Management Data Company Management 28

Harvard Business

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 49

Methodologies Culture Metrics Company 49

Harvard Business

AUGUST 19, 2016

This includes introducing community policing; training officers in de-escalation skills and the use of non-lethal tactics; increasing the diversity of departments; improving data collection and public transparency; and enhancing the screening of police recruits. So why have most police departments failed to embrace these reforms?

Culture 28

Culture System Training Training 28

Harvard Business

SEPTEMBER 27, 2018

They couldn’t recruit fast enough. They would continue tracking their normal metrics but, for the next few weeks, these metrics wouldn’t impact teams’ compensation. The leaders gave their teams a clear mandate: Change whatever it takes to prevent clients from living by the three-call rule.

Company 42

Company Metrics Financial Benchmarking 42