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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

Technology combined with data is a matter of life and death for professional services firms where the “product” is a combination of insights and expertise. It prevents you from generating reliable cash-flow forecasts and makes it incredibly difficult to manage resources. Do processes produce the right outcome?

Agile 52
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5 retail strategies that are here to stay

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The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. Mishaps like delays, data breaches, product recalls, and inclement weather will continue to effect retail surge volumes. Remember, if a retail journey starts slow, your customers will go elsewhere.

Retail 26
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The First Step to Fixing U.S. Manufacturing

Harvard Business

firms have had the scale and resources to navigate the challenges of the past two decades successfully—and they have been posting even healthier returns than their peers in other parts of the world. manufacturing multinationals and the small and midsize firms that make up most of the sector’s establishments and employment.

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2021 Black Friday guide: 5 CX strategies for retailers this holiday season

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Retailers will face customers supercharged by digital centricity who are fighting product shortages, higher prices, busy schedules, and holiday craziness. New products, data breaches, recalls, and inclement weather are just a few examples of the good, bad, and ugly of Black Friday shopping. Black Friday shopping is stressful.

Retail 26
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As Work Changes, Leadership Development Has to Keep Up

Harvard Business

Similar to the advance of “standardized process” in the early 20th century, digital is not just the new product to offer our customers (e.g., Similar to the advance of “standardized process” in the early 20th century, digital is not just the new product to offer our customers (e.g.,