Agile Operations Talent Webinar 
1 to 1
MAY 19, 2020
TTEC’s webinar, Shifting Back: How to prepare for what’s next in the contact center , discussed the innovations needed to build a long-term digitally resilient organization. Before COVID-19, many contact centers were operating in varying degrees of centralized hubs. Here are three strategies worth embracing. Then build from there.
Comatch
NOVEMBER 18, 2021
The world is changing rapidly, and the way that companies operate within it needs to shift as well. In a recent webinar, I addressed some of the typical issues that arise when working with a freelance management consultant. Additionally, the war for talent is increasing. Remote work is here to stay. Currently, 36% of the U.S.
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