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Consulting Tip #7: Beware of Other People Using Your Intellectual Property for Their Exposure

Johanna Rothman

For example, I'm doing a webinar on November 30 where the value is primarily promotion for my new book. So the people in the learning/process improvement/agile center of excellence ask me for a free talk. They wanted my intellectual property for their exposure. I declined their offer. This was a one-sided offer of value.

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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

Like KPIs, critical success factors play a key role in setting goals and driving improvements – but they’re far from interchangeable. For example, if your CSF is improving service quality, you might use KPIs like average resolution time, first-time fix rate, or customer satisfaction scores to understand how you’re performing in this area.

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