Progressus

NOVEMBER 10, 2023

CSFs can literally be anything — whether it’s improving customer satisfaction, increasing revenue, reducing operating costs, or something specific to a particular project or deliverable – making them somewhat difficult to identify – let alone define in concrete terms. Are project operations, sales, customer service, etc.

Agile 52

Agile Tools Data Talent 52

Harvard Business

JULY 2, 2018

Agile — the management approach that relies on small, entrepreneurial, close-to-the-customer teams — has a reputation that reflects its rapid adoption in software development. It is most definitely not for big, old-line companies that are facing an existential crisis and require a full-scale turnaround.

Turnaround 41

Turnaround Agile Operations System 41

Harvard Business

NOVEMBER 22, 2016

Improved operational efficiency: AI-based needs analysis systems allow insurers to not only improve their probability of lead-to-quote conversion but also re­duce turnaround time conversions. Insurers should focus the case for a proof of concept on activities that require agility, automation, and continuous innovation.

Insurance 28

Insurance Insurance Industry Turnaround 28

1 to 1

AUGUST 18, 2021

With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime.

Retail 26

Retail Strategy Strategy Strategy& 26

Harvard Business

NOVEMBER 30, 2017

They already report that the domestic supplier base is hollowed out, depriving them of the agility they need to respond quickly to new market opportunities. Past work by McKinsey found that inefficiencies in manufacturer-supplier interactions add up to roughly 5% of development, tooling, and product costs in the auto industry.

McKinsey 28

McKinsey Turnaround Pharmaceuticals Benchmarking 28

1 to 1

DECEMBER 7, 2021

With post-pandemic online shopping increasing and deals starting earlier and running longer, consistent quality and service levels are essential to keep operations running smoothly. And of course, the cloud’s ability to react with speed and agility based on fluctuating volume will be key this holiday season.

Retail 26

Retail Strategy Strategy Strategy& 26

Harvard Business

DECEMBER 7, 2016

While some situations demand outside successors — such as a turnaround or a discontinuous shift in the industry and strategy – we believe that internal candidates remain the future CEOs-of-choice. Assess candidates against industry benchmarks, valid indicators of executive potential, and the CEO profiles you’ve developed.

Leadership 28

Leadership Talent Turnaround Benchmarking 28