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What is the Professional Services Industry All About?

Progressus

Professional services is an expansive space spanning several industries – consulting firms, software publishers, IT service providers, even manufacturers and distributors that offer post-sale services — each with its own set of challenges, regulations, and opportunities.

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6 ways to renew (and stick to!) your CX vows

1 to 1

Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience? In 2020, brands discovered how empathy can drive profitability and win lifetime loyalty, even during trying times.

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Profit Leakage Calculator: Diagnose How Much Profit a Business is Losing

ConsultX

Regardless of the Industry, size of the Business or state of the Business, we found Profit Leakage in every single Business we surveyed! Today, in 2022 - the profit leakage calculator has been used over 15,000 times and has undergone many fine-tuning adjustments to the algorithm to improve accuracy.