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Coronavirus & Consulting Offers

Tom Spencer

If the virus isn’t under control by May 1 st 2021 and the economy hasn’t picked up, do recruiters have plans to push back start dates? They put their new hires through training, offered a later start date for those who wanted one, and offered to pay for additional classes or to learn a language while work picked back up.

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Customer intent is a treasure trove of actionable data hiding in plain sight

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According to IDC analysts, businesses were estimated to have spent $215 billion in 2021 on big data and business analytics solutions, a 10% increase over 2020. These insights can help companies better train their customer support teams and ensure they’re equipped with the right information to meet customer needs.

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