2020, Media, Recruitment and ROI - Management Consulting Connection

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How Blockchain Can Help Marketers Build Better Relationships with Their Customers

Harvard Business

OCTOBER 1, 2018

Like digital platforms, social media, martech, fintech, and numerous other innovations, the spoils of blockchain may go to early adopters who commit to ruthless innovation. By 2020, it is estimated that ad-blocking adoption will cost publishers $35 billion. Remonetizing Media Consumption. Related Video.

Marketing

Marketing Advertising Media Video

6 ways to renew (and stick to!) your CX vows

1 to 1

DECEMBER 13, 2021

In 2020, brands discovered how empathy can drive profitability and win lifetime loyalty, even during trying times. Yes, tracking metrics will help to prove ROI to key stakeholders throughout your organization, but it will also likely reveal additional aspects of your CX transformation strategy that require adjustments.

Metrics

Metrics Tools Case Interview Strategy

How Blockchain Can Help Marketers Build Better Relationships with Their Customers

6 ways to renew (and stick to!) your CX vows

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