Remove 2020 Remove Benchmarking Remove McKinsey Remove Training
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5 Steps to Disrupt and Improve Your Talent Pipeline

Organizational Talent Consulting

A survey of leaders by McKinsey & Co. found that only 25% of thought that training actually improved employee performance. What if you could mine external sources of data on competencies from benchmarking sites, skills from social networking sites, and talent availability from employment sites? Corporate Executive Board.

Talent 52
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Customer intent is a treasure trove of actionable data hiding in plain sight

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According to IDC analysts, businesses were estimated to have spent $215 billion in 2021 on big data and business analytics solutions, a 10% increase over 2020. These insights can help companies better train their customer support teams and ensure they’re equipped with the right information to meet customer needs.

Data 29