2016, Efficiency and Process Improvement - Management Consulting Connection

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2016

Efficiency

Process Improvement

Is More Effective Training the Answer?

LSA Global

DECEMBER 6, 2017

Some lawmakers seek improvement through better technology. Some blame low morale (TSA ranked 303 rd out of 305 government agencies in 2016). Certainly something has to change…they need to do a root cause analysis and improve performance. So far, no one really knows the exact reason for the high failure rates.

Training

Training Training Process Improvement Metrics

Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business

NOVEMBER 16, 2016

In March of 2016 we expanded the refund program system-wide to include all patients and all forms of patient individual financial responsibility (copayment, coinsurance, and deductible). At the center of our program lies a “no questions asked” refund policy for patients’ financial responsibility.

System

System Healthcare Financial Construction

Is More Effective Training the Answer?

Why This Health System Offers Refunds to Dissatisfied Patients

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