Tom Spencer

MAY 27, 2017

million days were lost in 2015/16 due to stress. As an owner’s ability to perform suffers due to stress, the management of the business can deteriorate. Thanks to technological advancements, this is now very cost effective with companies like Process Street or SweetProcess specialising in standardising operating procedures.

Small Business 60

Small Business Survey Management Sales 60

Harvard Business

JULY 26, 2018

On March 25 mighty Uber bowed out of Southeast Asia by selling its operation in several countries to local rival Grab. Uber’s setback in the international market, however, wasn’t its first. In 2016 the company sold its China operation to Didi Chuxing because of the fierce competitiveness of the local player.

Recruiting 37

Recruiting Recruitment Transportation Advertising 37

Harvard Business

MARCH 29, 2018

In study after study for over a decade, operations researchers have found that retailers understaff during peak hours. Once the full experiment was launched in November 2015, 28 stores in the San Francisco Bay Area and Chicago were randomly assigned to control and intervention groups.

Retail 28

Retail Sales Productivity Research 28

Harvard Business

AUGUST 21, 2017

While there will still be high-stakes, time-sensitive issues like beating a competitor to market with a new product, acknowledge that endurance is the goal, and speed is not the best or only metric of long-term success. Consistency between what you say and do is essential. Redistribute work more evenly.

Boston Consulting Group 44

Boston Consulting Group Study Conference Survey 44