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Why Reducing Stress Stabilises Your Profits

Tom Spencer

million days were lost in 2015/16 due to stress. As an owner’s ability to perform suffers due to stress, the management of the business can deteriorate. Thanks to technological advancements, this is now very cost effective with companies like Process Street or SweetProcess specialising in standardising operating procedures.

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For Some Platforms, Network Effects Are No Match for Local Know-How

Harvard Business

On March 25 mighty Uber bowed out of Southeast Asia by selling its operation in several countries to local rival Grab. In 2016 the company sold its China operation to Didi Chuxing because of the fierce competitiveness of the local player. A year later, Uber admitted defeat in another region, selling its operation in Russia to Yandex.

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Research: When Retail Workers Have Stable Schedules, Sales and Productivity Go Up

Harvard Business

In study after study for over a decade, operations researchers have found that retailers understaff during peak hours. Once the full experiment was launched in November 2015, 28 stores in the San Francisco Bay Area and Chicago were randomly assigned to control and intervention groups.

Retail 28
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Help Your Team Achieve Work-Life Balance — Even When You Can’t

Harvard Business

While there will still be high-stakes, time-sensitive issues like beating a competitor to market with a new product, acknowledge that endurance is the goal, and speed is not the best or only metric of long-term success. You can verbally communicate this with your team, role model it, and create organizational operating principles around it.