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Improving the Patient Experience: People, Process, Place Model

Tom Spencer

In 2015, hospitals either lost or gained 1.5% A model that healthcare and health system leaders use, supported by the American Society for Healthcare Engineering ( ASHE ), in order to evaluate and address patient satisfaction is the “people, process, place” model. of their Medicare payments based on their score. References: Kenney, L.

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How to Get Your Team to Use Their Vacation Time

Harvard Business

A 2015 HBR article by Ron Friedman is a treasure trove of facts about the benefits to reaction time, creativity, and engagement. This meeting is an opportune time to talk about process improvements, challenging stakeholder issues, or career development, all of which will feel more manageable after a vacation.

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Why GE, Boeing, Lowe’s, and Walmart Are Directly Buying Health Care for Employees

Harvard Business

While Medicare has led the development of bundles in the U.S., HDP is a third-party administrator with expertise in the development and management of travel surgery programs, providing strategic and operational management of this program. Business development, contracting, and finance personnel are also required.