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For Some Platforms, Network Effects Are No Match for Local Know-How

Harvard Business

When a platform strategy requires mixing the digital and the physical, the area of differentiation lies in service delivery in the physical world. We respect the hyper-local culture in places we operate,” Tan said. In 2015 AirPAYMENT went live, eliminating the small-business headache of processing payments and managing cash.

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How to Get Your Team to Use Their Vacation Time

Harvard Business

A 2015 HBR article by Ron Friedman is a treasure trove of facts about the benefits to reaction time, creativity, and engagement. This meeting is an opportune time to talk about process improvements, challenging stakeholder issues, or career development, all of which will feel more manageable after a vacation.

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Help Your Team Achieve Work-Life Balance — Even When You Can’t

Harvard Business

I responded that even if it is the norm for this company’s culture — and potentially many others — it is not acceptable universally, nor should it be. Here are six strategies to help you and your team members achieve better work-life sustainability through setting and keeping boundaries. “Is this normal?”