2011, Efficiency, Talent and Turnaround - Management Consulting Connection

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2011

Efficiency

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Executives on Demand: What are part-time CEOs and why does every business need one?

SkillQuo

AUGUST 16, 2017

Modern businesses follow the talent and many talented individuals are embracing their independence from companies, going off the books and onto their own as freelancers. Today, technology has made it easier to access executive talent and even contract with them remotely. McKinsey research in 2011 found that 58% of U.S.

SMB

SMB Enterprise Talent Efficiency

How Avaya Turned Around Its Customer Ratings

Harvard Business

OCTOBER 25, 2016

In 2011 Avaya had a major likability problem, and the according market performance you would expect. Avaya’s 2011 Net Promoter Score (NPS) was in the 20s (on a scale of -100 to +100), suggesting that it would have a hard time keeping the customers it had, let alone grow on word of mouth.

Methodologies

Methodologies Agile Metrics Exercises

Executives on Demand: What are part-time CEOs and why does every business need one?

How Avaya Turned Around Its Customer Ratings

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