Remove 2001 Remove Culture Remove Leadership Remove Turnaround
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The Key to Campbell Soup’s Turnaround? Civility.

Harvard Business

Being treated with respect had a more powerful effect on employees than other more celebrated leadership behaviors including recognition and appreciation, communicating an inspiring vision, providing useful feedback — even opportunities for learning, growth, and development. Set Expectations. People valuing Campbell.”

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Leaders Who Get Change Right Know How to Listen

Harvard Business

Take Anne Mulcahy, who stepped into the CEO role at Xerox in 2001, during a particularly tough time in the company’s history. What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. “The response was overwhelming,” Mulcahy said.

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How Companies Escape the Traps of the Past

Harvard Business

One effective way is to work on culture. Box 2 muscle requires a culture where honest Box 2 questions are encouraged. Looking at Nadella’s communications, you may consider what new narratives could you introduce to create a Box 2 culture in your company? He saw the club as a symbol for “superficial congeniality.”

Company 28
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The Connection Between Employee Trust and Financial Performance

Harvard Business

This was the headquarters of Campbell Soup Company when one of us, Doug Conant, took the reins as CEO in 2001. Contrary to popular belief, cultivating a high-trust culture is not a “soft” skill — it’s a hard necessity. They report it energized them to work tirelessly for the company during his leadership tenure.