LSA Global
DECEMBER 6, 2017
Like most performance issues, the answer to improvements in TSA screening most likely contains a combination of actions related to clear goals/roles/processes, improved technology, better trained employees and aligned performance metrics and rewards. The Bottom Line – Is Training the Answer?
Harvard Business
OCTOBER 23, 2017
We are working with a large travel and tourism firm to introduce a system for real-time employee feedback. Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects. Are some managers better than others at delivering messages to employees?
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