Rick Conlow

FEBRUARY 15, 2023

The team leader did little upfront analysis or training. In one retail company, a group of managers did this ad nauseam about a selected few. Early in my career, I had a process improvement project that included service managers from various locations. Sabotage is what happens next. She just assigned the project.

Training 91

Training Training Leadership eBook 91

Rick Conlow

JUNE 3, 2021

Less than 25% of employees have attended a company sponsored training program in the last five years. One large retail company tried for four years to improve their customer experience to no avail. With a change of pace and new strategies that I brought, they made significant gains in four months.

Turnaround 52

Turnaround Training Training eBook 52

Rick Conlow

JUNE 3, 2021

Less than 25% of employees have attended a company sponsored training program in the last five years. One large retail company tried for four years to improve their customer experience to no avail. With a change of pace and new strategies that I brought, they made significant gains in four months.

Turnaround 52

Turnaround Training Training eBook 52

Tom Spencer

JUNE 10, 2014

At the time, they were focused on selling CDs to consumers through retail music stores, and so they saw the new technology as a threat to what they thought was important. Making a concise list and referring to it will help – this will essentially help to “train” your RAS. Again, your RAS will focus on what you train it to.

Retail 127

Retail Deloitte Video Sports 127