article thumbnail

Private Equity’s New Phase

Harvard Business

These buy outs shifted agency from owners to managers; “corporate raiders” worked with high-yield debt to fund these turnarounds. This shift means that PE firms’ approaches to talent and leadership must also change. Doing so will require PE firms themselves to add new capabilities and new talent.

Talent 28
article thumbnail

How Avaya Turned Around Its Customer Ratings

Harvard Business

Disclosure: Although Avaya currently has no ties with Innovators International, my interest in Avaya’s remarkable turnaround was initially kindled by the dozens of conversations I had with many people at Avaya when the company was a partner with our organization.). Any large company should be able to do what Avaya did.