Asamby Consulting

DECEMBER 14, 2022

A glossy PowerPoint presentation with recommendations alone doesn't do the trick. What makes sense: ROI The other financial metric you have to look at is your return on investment (ROI). Your ROI would be 100%. If the same outcome makes 2,000 customers happier, the ROI is 10x.

Small Business 52

Small Business Cash Flow Consulting ROI 52

Harvard Business

SEPTEMBER 24, 2018

Innovation is the goal at other campsites, where diverse stakeholders are assembled with specific tasks and equipped with special facilities and methodologies (say, design thinking) to achieve them. More important is curating the mix of employees, startups, entrepreneurs, freelancers, researchers, and even academics present.

Company 37

Company Case Interview ROI Engineering 37

Harvard Business

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. So where does it all go wrong?

Metrics 35

Metrics Data ROI Benchmarking 35