Management Retail ROI Turnaround 
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AUGUST 18, 2021
At the 2020 National Retail Federation , on the eve of the pandemic, our writers noted that the future of retail was about removing barriers. Among so much change this much remains true, but how do we make retail experiences as easy and enjoyable as possible in our post-COVID world? Retailers need to remain nimble.
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JUNE 1, 2021
With unattended RPA, software with artificial intelligence and machine learning handles common, high-volume, repetitive tasks such as invoice processing, claims management, and patient scheduling. Brands can achieve triple digit ROI from RPA and other CX automation tools. In short, it refers to bots that imitate human tasks.
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