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How to Reduce Primary Care Doctors’ Workloads While Improving Care

Harvard Business

Just imagine the operational demand if primary care providers also had to actively monitor their patients’ health data between office visits. Diabetes guidelines define good control as having an A1c around 7 or less. Less Time, Better Care. The last thing that this group of providers desires is more responsibility.

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Research: When Retail Workers Have Stable Schedules, Sales and Productivity Go Up

Harvard Business

In study after study for over a decade, operations researchers have found that retailers understaff during peak hours. Another hidden back-end cost of unstable schedules was the inordinate amount of time managers spent on the schedule: one manager of a large store decreased time spent from three days to four hours.

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