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What Health Care Can Learn from the Transformation of Financial Services

Harvard Business

In response, these companies made three significant shifts in their offerings: (1) they turned services into products; (2) they improved convenience while lowering cost; and (3) they leveraged big data to provide tailored customer solutions. Turn services into products. Insight Center. Innovating for Value in Health Care.

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How to Reduce Primary Care Doctors’ Workloads While Improving Care

Harvard Business

Nonetheless, even those parts of care that could be freed from the doctor’s office remain tied to it, with schedules optimized for doctors’ productivity rather than what’s best for the patient. Much of what used to be restricted to clinical settings can now, from a purely technical perspective, be handled remotely.

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