Rick Conlow

JUNE 15, 2022

Always remember, this is not a one-time event. In a manufacturing company, we helped them set up process improvement teams in all areas of the business. As a result, they achieved increase sales to existing customers by 212% over two years. Improved customer service, sales, and quality.

Training 109

Training Training Leadership eBook 109

Rick Conlow

AUGUST 21, 2023

For example, one of our clients wanted to increase sales results with existing customers. Management set a fifteen percent goal for improvement. Employee Appreciation Events: Organizing events dedicated to showing appreciation for employees can be impactful. We thought they could do more.

Training 69

Training Training Culture Leadership 69

Rick Conlow

MAY 31, 2023

External factors: Sometimes, external factors beyond the team’s control, such as external pressures, changes in market conditions, or unexpected events, can disrupt teamwork and make it difficult for team members to work together effectively. Increased employee turnover: Poor teamwork can contribute to higher employee turnover rates.

Training 99

Training Training Leadership Resources 99

Harvard Business

SEPTEMBER 11, 2017

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Err on the side of over-inclusivity by inviting customer teams to engineering events, sales rallies, and shutting down customer support for company events.

Metrics 46

Metrics Engineering Efficiency Operations 46

Harvard Business

OCTOBER 23, 2017

Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency. Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects.

Change Management 28

Change Management Data Company Management 28

Consulting Matters

APRIL 24, 2020

And through both of those processes, I served as an Operator, and then also as a Project Manager, and then a Master Black Belt Lead Sig Sigma process improvement black belt. And when I left the Navy, I worked at a couple of commercial sites, and then for a couple OEMs, Westinghouse and GE. Charles Browne : Yeah, absolutely.

Interviews 156

Interviews Consulting How To Operations 156