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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

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Robotic process automation, or RPA, which uses automated tools and software to complete repetitive and simple manual tasks, is quickly gaining popularity in both front and back offices. Streamlining Efficiency. And deployment of RPA software “bots” typically has minimal, if any, disruption to organizations.

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5 retail strategies that are here to stay

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The scalability and efficiency of at-home employment allows retailers to easily to accommodate fluctuating interaction volumes during peak seasons, a perk not easily available through traditional means. RPA and RDA software works in unison to minimize disruption and facilitate more efficient CX delivery from first-impressions to checkout.

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