Remove Efficiency Remove Emotional Intelligence Remove Recruiting Remove Training
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Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.

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Captive contact center vs. outsourcing: The most overlooked part of retail CX

1 to 1

Outsourcing, on the other hand, is a process in which an organization recruits another company to carry out tasks, handle operations, or provide service delivery. Finding contact center employees with the right skillset can be difficult for brands to do efficiently. Becoming more efficient. Faster and more effective training.

Retail 26
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Most Doctors Have Little or No Management Training, and That’s a Problem

Harvard Business

And they receive little on-the-job training to develop skills such as how to allocate short- and long-term resources, how to provide developmental feedback, or how to effectively handle conflict – leadership skills needed to run a vibrant business. Emotional intelligence is an important skill to develop at this level.