Sat.Jan 07, 2012 - Fri.Jan 13, 2012

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10 Items to Evaluate Before Investing In Your New Site

Chad Barr

Entrepreneurs and organizations often times approach me with the request to help them put together a new web site. My reply is that they are thinking about it completely wrong and need to change their mindset. Here are the items to consider and assess: When asked to articulate what your strategy is? can you do it? Your site is only one marketing component (out of many) to support your overall strategy.

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The Dollar Payoff from CSR and Sustainability - Strategy+Business

Strategy+Business

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What is Customer Service? - Henman Performance

Henman Performance Executive

'Home. About Linda. Client List. Newsletter. Executive blog Contact Us. What is Customer Service? by Linda Henman on January 9, 2012. When I was learning to read, teachers encouraged me to look for “contextual clues” to figure out what a given word meant. If we were to do that in analyzing “customer service,” we might erroneously conclude that it has to do with serving customers.

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