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Development

Journal

Process Improvement

Improving the Patient Experience: People, Process, Place Model

Tom Spencer

MAY 6, 2018

A model that healthcare and health system leaders use, supported by the American Society for Healthcare Engineering ( ASHE ), in order to evaluate and address patient satisfaction is the “people, process, place” model. Journal of Nursing Care Quality, 23(3), 216-224. making enhancements to the hospital physical environment.

Healthcare

Healthcare Survey System Engineering

“Social Media Crisis” and Other Buzzwords that Need to Go

Melissa Agnes

JULY 17, 2014

And yes, there are crises that develop and play out on social, but the fact of the matter is that a crisis is never purely contained to social. When it comes to business-speak, all-things innovative took a beating in 2013: The Wall Street Journal names it as one of the year’s most hated buzzwords.

Media

Media Course Process Improvement Journal

Improving the Patient Experience: People, Process, Place Model

“Social Media Crisis” and Other Buzzwords that Need to Go

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