Development Healthcare Process Improvement Training 
Harvard Business
OCTOBER 8, 2018
Let’s develop an up-front “technology ROI” that measures workflow impact, inefficiency, hassle and impact on physician and nurse well-being. The National Taskforce for Humanity in Healthcare, of which I am a founding member, is piloting a system of metrics for well-being developed by J. Yet, we are all human.
Harvard Business
JUNE 16, 2017
Despite spending twice what other developed nations spend on a per capita basis for health care, the United States has a longstanding trend of having lower life expectancy, greater prevalence of chronic disease, and overall poorer health outcomes. One example illustrates this well.
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