Tom Spencer

JUNE 23, 2023

The hypothesis-based problem solving (HBPS) approach is a method employed by consultants to develop actionable recommendations for clients using a structured, evidence-based process. Drivers are things that impact the problem you are trying to solve and can be formulated in four different ways: Engaging in a group exercise (e.g.,

Analysis 78

Analysis Data Development Consulting 78

1 to 1

AUGUST 30, 2021

Sales teams still relying on “old school” strategies and tactics will only go so far. Keywords and trends, customer sentiment, and process analysis can help improve sales engagements and improve future interactions on the phone or through digital channels. There is tremendous insight to be gleaned from unstructured data.

B2B 29

B2B Sales ROI B2C 29

Harvard Business

JUNE 13, 2018

RPA is a category of software tools that enable complex digital processes to be automated by performing them in the same way a human user might perform them, using the user interface and following a set of predefined rules. Why RPA Needs Process Analysis. billion customer journey transformation program.

Company 41

Company Process Improvement Case Interview Efficiency 41