Tom Spencer

JUNE 13, 2021

Consultants in the rainbow nation have continued to operate efficiently and effectively during the Covid pandemic. The consulting industry is surviving during these uncertain times. Consultants should expect their time management skills to be tested and sharpened.

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Harvard Business

MARCH 30, 2017

At the same time, managers need to continue to motivate employees who fear their jobs being replaced by robots. In much the same way, nobody calls a travel agency to book a simple flight anymore. This creates a dilemma for leaders. In this new era of automation, leaders will need to identify new sources of value creation.

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Harvard Business

JULY 3, 2018

Unfamiliar but important tasks often have a learning curve that makes how much time they’ll take to complete unpredictable. Working on them often feels more clumsy than efficient, which is another subtle factor in why we don’t do them. Something that helps me is travel, especially taking flights alone.

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Harvard Business

NOVEMBER 13, 2017

Much of the current thinking about new service-delivery models is based on the notion that cost and efficiency of care delivery can be enhanced by directing more patients to primary care. Our view is that early conceptions of connected health and the patient-centered medical home (PCMH) traveled a flawed path. Provider workload.

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