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So you want to be a manager? Questions to ask before seeking that promotion

The Management Centre

Interpersonal/relational skills and emotional intelligence How do I relate to other people? How emotionally intelligent am I? Attitude toward meetings How do I feel about attending and leading meetings? How would my energy and motivation be impacted by regular back-to-back meetings?

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Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

Negative organizational culture: The overall culture within an organization can impact teamwork. If the organizational culture promotes competition, silos, or a lack of collaboration, it can trickle down to the team level and hinder cooperation. Resolving conflicts and addressing the underlying issues require time and resources.

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Preventing the Exodus of Quiet Quitting at Work

Rick Conlow

Toxic work culture: Obviously, a toxic work environment (When will companies and leaders learn?) Negative workplace culture: Quiet quitting spreads within the organization, eating away at a positive workplace culture. Employees may gradually rebel openly or quietly to reclaim their personal lives.

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2016 Top 10 U.S. MBA programs for Management Consulting

Management Consulted

The Class of 2015 had a full 35% of its graduates accept offers in the consulting field, and Kellogg has become a hot recruiting spot across top firms – but especially for McKinsey. Kellogg has also recently placed a focus on recruiting more women in to its program, and women made up 35% of the Class of 2015.

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Captive contact center vs. outsourcing: The most overlooked part of retail CX

1 to 1

Deciding whether to manage a captive contact center or partner with a customer experience outsourcer is critical to delivering a customer experience that is aligned with a retailer’s rate of growth and meets customer expectations. At the same time, it is important to ensure all associates remain on-brand and embrace the corporate culture.

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To Make a Team More Effective, Find Their Commonalities

Harvard Business

When the tech giant conducted a wide-ranging study on its workgroup, it found that one of the best predictors of a team’s level of achievement was being led by a manager with a supportive and caring demeanor — for example, making time for one-on-one meetings with social chit-chat and helping co-workers solve problems.

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6 Signature Traits of Inclusive Leadership - SPONSOR CONTENT FROM DELOITTE DIGITAL

Harvard Business

These traits are commitment, courage, cognizance of bias, curiosity, cultural intelligence, and collaboration. They are able to proactively adapt their work style to meet the needs of these actions. The next two traits on the inclusive leadership list are curiosity and cultural intelligence. Angelia Herrin, HBR.