article thumbnail

"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

Conversely, companies that adopt an incremental improvement approach tend to spend too much time on analyzing the “as-is.” In addition, their current process analysis is frequently based on interviews and sticky notes, which executives sometimes regard as overly subjective and treat with justifiable skepticism.

Software 124
article thumbnail

How to Discover and Own Your Consulting Superpower: Interview with Charles Browne

Consulting Matters

Interview Transcript: Betsy Jordyn : Hey, it’s Betsy Jordyn. I am super excited to introduce you all to Charles Browne, the latest graduate from the Consultant’s Institute, who has got an amazing new business that he is launching, so welcome. Charles Browne : Hi. So, take us back to your journey.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Organizational Development for Small Business: What You Need to Know

Asamby Consulting

OD interventions can take many forms, including training and development programs, process improvement initiatives, and cultural change initiatives. Small business owners can use a variety of tools and techniques, including surveys, focus groups, and interviews, to gather data. Small businesses are the backbone of the economy.

article thumbnail

Gaining Clarity in What You Care About Most Deeply in Your OD Work

Consulting and Organizational Management

Share » Connect » Blog: Consulting and Organizational Development. They were interested in pursuing OD consulting, whether it be internal or external. The profession has become filled with niche players……executive coaching, team building, process improvement, change management, etc. Translate This.

article thumbnail

How Good Companies Become Market Leaders (Without an Infusion of Capital): Interview with Charles Browne

Consulting Matters

Interview Transcript: Betsy Jordyn : Hey, it’s Betsy Jordyn of the Consultant’s Institute, and I’m so excited to interview Charles Browne. Like I know in my experience consulting, a lot of leaders actually feel bad. And our topic today is really focusing on those product companies.

article thumbnail

Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

At a leading global logistics company, for example, the business rules in a claims process suggested that decisions on tolerances for refunds required the judgment of a manager. But when interviewed, the manager was able to clearly articulate rules of thumb he followed, which could be defined as rules for the RPA process to follow.

Company 41