Consulting Examples Technology Implementation Turnaround 
Successful Independent Consulting
JANUARY 20, 2017
My company represents self-employed professionals across the country, and over the last seven years I have interviewed, coached, or worked with more than 200 independent management consultants. Let’s look at some examples. Conversely, I represent several consultants who are always in demand. Translation: turnaround expert.
Progressus
NOVEMBER 10, 2023
For example, if your CSF is improving service quality, you might use KPIs like average resolution time, first-time fix rate, or customer satisfaction scores to understand how you’re performing in this area. Are processes/technologies implemented as part of a holistic strategy? Can they scale? Or on an ad-hoc basis?
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