Change Management Efficiency Healthcare Metrics 
Harvard Business
NOVEMBER 9, 2016
Most organizations standardize work for managers by testing it on a small scale in one pilot unit. Dr. John Toussaint, CEO of the ThedaCare Center for Healthcare Value, describes the pilot unit as the “model cell,” a place for experimentation, learning, and modeling new methods for the rest of the system.
Harvard Business
NOVEMBER 23, 2016
Major change also takes a long time to implement — between five and seven years on average — and the performance improvements that are achieved rarely last. In healthcare, change is even harder than in most industries. Together we developed an agenda for change and put it into action.
Harvard Business
DECEMBER 13, 2016
For years, Atrius Health had been focusing on standardizing processes, removing waste, and improving efficiency using improvement activities employing lean. They emphasized the aim to reduce ER and hospital admissions, which aligned with the clinic’s key performance metrics.
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