Case Studies Culture Emotional Intelligence Metrics 
Rick Conlow
JANUARY 2, 2023
Yet, their work cultures produce 85% disengaged employees. Consider GM as a case study. According to Dr. Travis Bradberry, CEOs and other executives have the lowest emotional intelligence skills of all management levels. CEOs focus on data, facts, figures, and metrics. Research shows that CEOs only spend 4.3
Rick Conlow
AUGUST 19, 2021
Their study’s methodology included a questionnaire and case studies. Furthermore, Daniel Goleman’s work with emotional intelligence suggests that a key competency is “people skills”. How well does the manager master personal and emotional self- control? Kouzes and Posner found five crucial traits.
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