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Case Study: Are Our Customer Liaisons Helping or Hurting?

Harvard Business

Exit interviews were usually handled by junior managers on the HR team, but Amrita felt that given the high rate of attrition among doctors at Krisna over the past year, it was her responsibility as head of HR to talk to Dr. Vishnu Patel, a respected cardiologist who’d just given his notice. Ben Edwards/Getty Images.

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Student consulting – it does more than deliver

Tom Spencer

It’s great CV and interview fodder. For most students, this will probably be the main reason why they join a student consultancy – it looks great on the CV and gives you something to talk about in interviews. This was definitely the case for me.

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The Right Way to Check Someone’s References

Harvard Business

. “Even though you’re right 90% of the time, the 10% that you’re wrong”—if, say, a candidate has vastly overstated his qualifications or has other professional skeletons in his closet—“can be very damaging.” Case Study #1: Solicit feedback from team members to focus your questions.