Benchmarking Comparison Management Methodologies 
Tom Spencer
OCTOBER 13, 2023
Efficiency ratio The efficiency ratio measures effective cost management and operational efficiency, and is defined as non-interest expenses divided by revenue. Some important considerations include: industry and peer comparisons, historical performance analysis, market conditions, and macroeconomic factors.
Harvard Business
FEBRUARY 19, 2018
We wanted to calibrate trust holistically so we could measure it and develop global comparisons. Accountability is the third key factor because, as the risk of incidents increases, users need recourse options, such as legal frameworks that hold businesses and institutions accountable or identity management systems.
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