Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or
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JUNE 1, 2021
With unattended RPA, software with artificial intelligence and machine learning handles common, high-volume, repetitive tasks such as invoice processing, claims management, and patient scheduling. Brands can achieve triple digit ROI from RPA and other CX automation tools. In short, it refers to bots that imitate human tasks.
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