Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or
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JUNE 1, 2021
Streamlining Efficiency. This results in faster resolutions for customers, better overall experiences, and increased productivity. Streamlining employees’ processes makes them more productive and, in the end, leads to better customer experiences. Brands can achieve triple digit ROI from RPA and other CX automation tools.
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