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A Refresher on Discovery-Driven Planning

Harvard Business

As McGrath and MacMillan explained in their original article, “conventional planning operates on the premise that managers can extrapolate future results from a well-understood and predictable platform of past experience.” ” Step 2: Do benchmarking. ” Step 3: Define operational requirements. .”

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A Tool to Map Your Next Digital Initiative

Harvard Business

It includes changes in how an organization interacts with its customers, citizens, or patients; in operational processes; in business models; in supply chain relationships; and in how employees use information to generate insight. Operations in a Connected World. Insight Center. Sponsored by Accenture.

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