Rick Conlow

MAY 17, 2023

Southwest Airlines: Southwest Airlines is known for its strong commitment to servant leadership. As a result, the airline has consistently ranked high in customer satisfaction and employee engagement. Partner with RCI Consulting Services. times more engaged and are more likely to stay with their employer.

Leadership 112

Leadership Training Training Airlines 112

Tom Spencer

MARCH 21, 2020

From airlines to banks we experience this all the time. Gyms and insurance companies are particularly notorious for this. The customer feels cheated if some additional charge comes up on their credit card or if they are denied some discount or insurance claim which was very publicly advertised.

Banking 88

Banking Airlines Insurance Insurance 88

Tom Spencer

MARCH 21, 2020

From airlines to banks we experience this all the time. Gyms and insurance companies are particularly notorious for this. The customer feels cheated if some additional charge comes up on their credit card or if they are denied some discount or insurance claim which was very publicly advertised.

Banking 78

Banking Airlines Insurance Insurance 78

Consultant Ninja

JULY 31, 2009

Consultant Ninja. Management Consultant | Excel Jockey | Slide Monkey | Corporate Insurgent | One-Eyed Man in the Valley of the Blind Mckinsey | Bain | BCG | Booz | Oliver Wyman. Posted by Consultant Ninja. As a developed nation, ethically we should find a measure to care for those who are incapable of caring from themselves.

Consulting 100

Consulting Oliver Wyman Management Insurance 100