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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

Technology combined with data is a matter of life and death for professional services firms where the “product” is a combination of insights and expertise. Are project operations, sales, customer service, etc. How often do you release new products/services? Read on to learn more. Are compliance/governance rules working?

Agile 52
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5 retail strategies that are here to stay

1 to 1

The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy.

Retail 26
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Why the Insurance Industry Can’t Risk Overlooking Artificial Intelligence - SPONSOR CONTENT FROM COGNIZANT

Harvard Business

Potential benefits to the insurance industry include: Revenue expansion: The real-time learning and adaptive capabilities of AI provide a platform for insurers to explore new product lines, geographies, and cus­tomer segments, as well as quickly identify new avenues for revenue expansion. Start small. Manage change.

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The First Step to Fixing U.S. Manufacturing

Harvard Business

Without the breathing room to invest in new equipment and technologies, smaller manufacturers may be up to 40% less productive than large companies—a gap so sizable that it drags down the entire sector’s performance. It’s clear why pain in the domestic supplier base matters from a policy perspective.

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2021 Black Friday guide: 5 CX strategies for retailers this holiday season

1 to 1

Retailers will face customers supercharged by digital centricity who are fighting product shortages, higher prices, busy schedules, and holiday craziness. New products, data breaches, recalls, and inclement weather are just a few examples of the good, bad, and ugly of Black Friday shopping. Black Friday shopping is stressful.

Retail 26
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7 Tenets of a Good CEO Succession Process

Harvard Business

While some situations demand outside successors — such as a turnaround or a discontinuous shift in the industry and strategy – we believe that internal candidates remain the future CEOs-of-choice. Does he or she possess the agility and courage required to make difficult choices? Insight Center. The 21st-Century CEO.

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As Work Changes, Leadership Development Has to Keep Up

Harvard Business

Similar to the advance of “standardized process” in the early 20th century, digital is not just the new product to offer our customers (e.g., employees, customers, free agents, communities we operate in) and so much more. employees, customers, free agents, communities we operate in) and so much more.